Privacy Policy
At TechOrient, protecting your personal information is fundamental to our business. This policy explains how we collect, use, protect, and manage your data.
Last updated: 25 January 2026 | GDPR Compliant | ISO 27001 | SOC 2 Type II
How We Handle Your Data
Transparent process from collection to protection
Information We Collect
Personal Information
When you contact us, submit a form, or engage our services, we collect:
- Name & contact details
- Company information
- Communication records
- Service usage data
- Transaction history
- Device & browser info
How We Collect It
- ✓ Directly from you via forms, email, or phone
- ✓ Automatically through website analytics and cookies
- ✓ Through trusted third-party services for verification
- ✓ From publicly available sources when relevant
How We Use Your Information
Service Delivery
- Process your requests
- Provide consulting services
- Support & maintenance
- Service improvement
Communication
- Respond to inquiries
- Send updates & newsletters
- Service notifications
- Marketing communications
Legal & Security
- Comply with regulations
- Prevent fraud & abuse
- Enforce agreements
- Protect rights & safety
Analytics
- Understand user behavior
- Improve website UX
- Measure effectiveness
- Business insights
Data Security & Protection
We implement multi-layered security measures to protect your data:
Encryption
All data encrypted in transit and at rest
Access Control
Strict role-based access policies
Monitoring
24/7 security monitoring & audit logs
Backups
Regular secure backups & disaster recovery
Training
Mandatory security training for all staff
Compliance
Regular third-party security audits
Your Rights & Choices
Under GDPR and similar regulations, you have the right to:
Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations:
Active Customer Data
Retained for duration of engagement plus 3 years for contractual and legal purposes.
Former Customer Data
Retained for 7 years per tax and regulatory requirements, then securely deleted.
Marketing Data
Retained until you unsubscribe or request deletion, maximum 5 years.
Website Analytics
Aggregated data retained for 24 months, then automatically deleted.
Third-Party Sharing
We do not sell your personal data. We only share data with trusted partners when necessary:
✓ We Share With
- • Service providers (cloud hosting, payment processors)
- • Legal/compliance authorities (when required by law)
- • Business partners (with your explicit consent)
✗ We Don't Share With
- • Marketing companies or data brokers
- • Advertisers or analytics companies (without anonymization)
- • Any third party without your consent
Questions About Your Privacy?
We're committed to transparency. Contact our Data Protection Officer anytime.
This Privacy Policy is effective as of January 2026 and may be updated periodically. We will notify you of significant changes via email or prominently on our website.
Last updated: January 25, 2026